Start with the customer’s question
Contact reasons and essential details shape the flow. Clear messages prevent people from getting lost in irrelevant options.
Mywebsite solutions
WhatsApp automation
Fewer missed inquiries and more consistent service. We organize first contact and follow-up on WhatsApp through flows that support your team. The goal is to collect essential details, guide customers and enable human help when needed.
Let’s discuss your project →
Illustrative photograph created for Mywebsite.A practical approach
From context
to action.
Clarity helps you make better choices. These are the points worth reviewing.
Connect with your operation
Calendars, CRM and other systems are evaluated within scope. Permissions and messaging rules are reviewed before integrations go live.
Keep a path to your team
Handoffs and test conversations verify the experience. Features depend on the capabilities and terms of the selected WhatsApp provider.
Connect your project
One service can be
the start of something more.
Scope and how it is evaluated
Organize service
We define answerable questions, the information advisers need and when conversations are assigned. The flow should prevent lost inquiries.
Channel and operations
We review the business number, existing tools, service team and applicable provider terms. The solution is agreed around available integrations.
Possible configuration
Guidance messages, inquiry classification, data records and human handoff. External system connections and costs are specified in scope.
Human control
Prices, commitments and exceptions require approved information or team attention. We test incomplete requests and conversation continuity before release.
Mywebsite is based in Pachuca de Soto, Hidalgo, Mexico. Service arrangements and scope for remote projects are agreed around your needs.
The next step
Give your digital project a direction.
Tell us what needs improving and let’s build a practical route.
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